Contact Center Analytics
Dashboard Avanzado para Centro de Llamados

Dashboard avanzado para Centros de Llamadas

Los centros de llamadas deben incorporar aplicaciones analíticas para obtener beneficios y mantener a la vanguardia con los últimos avances tecnológicos, tales como análisis predictivo, de medios sociales, y otros.

App Contact Center:

Pronostico de llamadas recibidas
Total de llamadas recibidas
Llamadas atendidas
Distribución TMO por agente
Distribución ACW por agente

La aplicación

Acá podemos dejar algunas capturas de pantalla o algún zoom a los gráficos de esta aplicación. Para hacer más gráfico lo que estamos tratando de mostrar.

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Contact Center Analytics Dashboard Avanzado para Centro de Llamados